Policies

Please read through all policies before booking a room.

COVID Restrictions and Information for Kauai

Starting July 8, 2021, fully vaccinated domestic travelers can bypass the Covid-19 pre-test as well as the 10-day quarantine. All persons traveling to Hawaii are required to upload their vaccination card to the Safe Travels Program and must bring a hard copy of their vaccination card with them.

If you have not been vaccinated you will need to get a Covid-19 test from a "Trusted Testing Partner"(see link below) 72 hours prior to travel and you must upload your negative test results to the Safe Travel Program.  If you do not have your test results uploaded by the time you arrive on Kauai you will be required to 10-day quarantine at a "bubble resort".

Links to sign up for the Safe Travel’s Program and the website of Trusted Testing Partners are listed below as well as the County of Kaua’i website which shows further travel restrictions and information regarding travel. Mahalo.

Cancellation Policy & Deposit Guarantee

For the most up to date cancellation policy, please click the Book button above in the menu and enter in your date range. We accept Visa, Mastercard, American Express and Discover. All rates are listed in U.S. dollars. No cash or debit cards will be accepted.

Terms and Conditions

Rates, restrictions, and information are subject to change without notice.

Tax Policy

All daily room rates are subject to Hawaii General Excise Tax (4.715%), and Hawaii Hotel Room Tax (10.25%), amounting to 14.96% tax.

Non-Smoking Policy

All hotel rooms and suites are non-smoking. Smoking is only permitted on outdoor lanai’s and in parking and barbeque areas. Non-Smoking signs will be displayed at all times at the entrances and in the guest rooms. In the event a guest smokes or permits smoking in any hotel room or suite, a fee of $300 will be billed to your guest account upon checkout. If the violation is reported after the guest has departed you will be notified and billed accordingly. The smoking penalty amount may be subject to change.
The Non-Smoking Policy has been developed in the best interest of all guests, STARS, owners, visitors, and service providers to minimize exposure to second hand smoke and to ensure compliance with State Law [Act 295 (2006)]:
The Hawaii State legislature enacted a law, Act 295 (2006) effective November 16, 2006 which prohibits smoking in all enclosed or partially enclosed areas open to the public in order to ensure a consistent level of basic protections statewide from exposure to secondhand smoke. The term “enclosed or partially enclosed” is defined under the law as any space closed in by a roof or overhang and at least two walls, including, but not limited to, restrooms, lobbies, reception areas, hallways, interior courtyards, patios, covered walkways, bars, hotel and motel rooms, lanais, restaurants, retail service establishments and retail stores. Persons who smoke in prohibited areas may receive a citation and a fine of not more than $50 per violation.

Other Policies